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Pandemic Measures

Peticured

COVID-19 PREPAREDNESS AND RESPONSE PLAN

Prepared: May 24, 2020

Peticured takes the health and safety of our employees seriously. We are all living through the spread of COVID-19 and the need for certain employees to continue in-person work. Others either are or will soon be welcomed back into work, either because they are critical infrastructure workers, because they are needed to conduct minimum basic operations for our business or because our business is once again allowed to open.

 

We want you to know that we are committed to reducing the risk of exposure to COVID-19, and we are ready to provide a healthy and safe workplace for our employees, customers, and guests. 


Our plan is based on information and guidance from the Centers for Disease Control (CDC) and the Occupational Health and Safety Administration (OSHA) at the time of its development.


Because the COVID-19 situation is frequently changing, the need for modifications may occur based on further guidance provided by the CDC, OSHA, and other public officials at the state or local levels. Peticured is focused on three lines of defense:

  1. Limiting the number of people together at the same time in the same place,
  2. Sanitizing all areas and 
  3. Requiring appropriate personal protection equipment including masks

Note: Peticured may amend this Plan based on changing requirements and the needs of our business 

The spread of COVID-19 in the workplace can come from several sources:

  • Co-workers
  • Customers
  • Guests - visitors/vendors/family members
  • The General Public


Our employees fall into one or more of the following categories as defined by OSHA: 

  • Lower exposure risk (the work performed does not require direct contact with people known or suspected to be infected with COVID-19 or frequent close contact with the public).
  • Medium exposure risk (the work performed requires frequent and/or close contact with people who may be infected with COVID-19, but who are not known COVID-19 patients, or contact with the general public in areas where there is ongoing community transmission).

Covid-19 Workplace Coordinator (Task Force)

Peticured has designated the following staff as its COVID-19 Workplace Coordinator: Glenn M Gosine, Sole Member FUBSY LLC d/b/a Peticured, info@peticured.com, (248) 633-3199


Coordinator responsibilities include:


  • Staying Up To Date On Federal, State And Local Guidance
  • Incorporating Those Recommendations Into Our Workplace

  • Training Our Workforce On Control Practices, Proper Use Of Personal Protective Equipment, The Steps Employees Must Take To Notify Our Business Of Any Covid-19 Symptoms Or Suspected Cases Of Covid-19.
  • Reviewing Hr Policies And Practices To Ensure They Are Consistent With This Plan And Existing Local, State And Federal Requirements

Responsibilities of Peticured’s Coordinator

Peticured’s coordinator must be familiar with this Plan and be ready to answer questions from employees. Additionally, Peticured’s coordinator will set a good example by following this Plan. This includes practicing good personal hygiene and job site safety practices to prevent the spread of the virus and must encourage this same behavior from all employees.


Peticured will require and keep a record of all self-screening protocols for all employees or contractors entering the worksite, including, at a minimum, a questionnaire covering symptoms and suspected or confirmed cases of COVID -19.

Peticured will require and keep a record of all self-screening protocols for all employees or contractors entering the worksite, including, at a minimum, a questionnaire covering symptoms and suspected or confirmed cases of COVID -19.

  • Keep everyone on the worksite premises at least six feet from one another to the maximum extent possible, including through the use of ground markings, signs, and physical barriers, as appropriate to the worksite.
  • Provide non-medical grade face coverings to their employees, with supplies of N95 masks and surgical masks reserved, for now, for health care professionals, first responders (e.g., police officers, firefighters, paramedics), and other critical workers.
  • Require face coverings to be worn when employees cannot consistently maintain six feet of separation from other individuals in the workplace, and consider face shields when employees cannot consistently maintain three feet of separation from other individuals in the workplace. 

  • Increase facility cleaning and disinfection to limit exposure to COVID-19, especially on high-touch surfaces, paying special attention to parts, products, and shared equipment (e.g., tools, computers)
  • Adopt protocols to clean and disinfect the facility in the event of a positive COVID-19 case in the workplace.
  • Make cleaning supplies available to employees upon entry and at the worksite and provide time for employees to wash hands frequently or to use hand sanitizer.
  • When an employee is identified with a confirmed case of COVID-19, within 24 hours, notify both:

The local public health department, and Any co-workers, contractors, or suppliers who may have come into contact with the person with a confirmed case of COVID-19.


  • Conduct a daily entry self-screening protocol for all employees or contractors entering the workplace, including, at a minimum, a questionnaire covering symptoms and suspected or confirmed exposure to people with possible COVID-19.
  • Train employees on how to report unsafe work conditions.

Responsibilities of Employees

We are asking each of our employees to help with our prevention efforts while at work. Peticured understands that in order to minimize the impact of COVID-19 at our facility, everyone needs to play his or her part. We have instituted several best practices to minimize exposure to COVID-19 and prevent its spread in the workplace. This includes specific cleaning efforts and social distancing. While at work, all employees must follow these best practices for them to be effective. Beyond these best practices, we require employees to report to their supervisor immediately if they are experiencing signs or symptoms of COVID-19, as described below. If employees have specific questions about this Plan or COVID-19, they should ask their supervisor, Glenn M Gosine.


OSHA and the CDC Prevention Guidelines


OSHA and the CDC have provided the following preventive guidance for all workers, regardless of exposure risk:

  • Frequently wash your hands with soap and water for at least 20 seconds. When soap and running water are unavailable, use an alcohol-based hand rub with at least 60% alcohol.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Follow appropriate respiratory etiquette, which includes covering when coughing and sneezing.
  • Avoid close contact with anyone who is sick.
  • Maintain appropriate social distance of six feet to the greatest extent possible.


Additionally, employees must familiarize themselves with the symptoms and exposure risks of COVID-19. The primary symptoms of COVID-19 include the following:

  • Dry cough;
  • Shortness of breath or difficulty breathing

Or at least two of these symptoms:


  • Fever (either feeling feverish or a temperature of 100.4 degrees or higher);
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell


Individuals with COVID-19 may also have early symptoms such as diarrhea, nausea/vomiting, and runny nose.


If you develop a fever and symptoms of respiratory illness, such as an atypical cough or shortness of breath, do not report to work. You must also notify your supervisor immediately and consult their healthcare provider. Similarly, if employees come into close contact with someone showing these symptoms, they must notify their supervisor immediately and consult their healthcare provider. We have the responsibility to work to identify and notify all employees who have close contact with individuals with COVID-19 symptoms. “Close contact” is not brief or incidental contact with a person with COVID-19 symptoms.


The CDC defines “close contact” as either:

  • Being within roughly six feet of a COVID-19 infected person or a person with any symptom(s) for a “prolonged period of time;” ( the CDC estimates range from 10 to 30 minutes, or,
  • Having direct contact with infectious secretions of a COVID-19 infected person or a person with any COVID-19 symptom(s) (i.e., being coughed on).

Health and Safety Preventative Measures for Peticured

Peticured has put a number of best practices and measures in place to ensure the health and safety of identified groups of individuals.

With each group of individuals, our Plan is focused on three lines of defense – limiting the number of people together at a time, sanitizing all areas, and requiring appropriate personal protection equipment.

Minimizing Exposure From Co-workers.

Peticured takes the following steps to minimize exposure from co-workers to COVID-19 by educating employees on protective behaviors that reduce the spread of COVID-19 and provide employees with the necessary tools for these protective behaviors, including:

General Education

General Education

General Education

  • Providing CDC information, including recommendations on risk factors
  • Require successful completion of the Professional Pet Groomers Covid-19 Certification Training and Test
  • Providing tissues and no-touch trash bins to minimize exposure to infectious secretions
  • Informing employees of the importance of good hand hygiene. Regularly washing hands with soap and water for at least 20 seconds is one of the most effective ways for employees to minimize exposure to COVID-19. If soap and water are not readily available, employees should use an alcohol-based hand sanitizer that is at least 60% alcohol. If hands are visibly dirty, soap and water should be chosen over hand sanitizer.

General Education

General Education

  • Encourage good hand hygiene by ensuring that adequate supplies of soap and hand sanitizer are maintained and placing hand sanitizers in multiple locations.
  • Discourage handshaking and encourage the use of other non-contact methods of greeting
  • When possible, avoid the use of other employees’ phones, workstations, other work tools and equipment, and other commonly touched surfaces.
  • If the above cannot be avoided, clean and disinfect them before and after use

Social Distancing

Social Distancing

Social Distancing

  • Limit in-person meetings
  • Restrict the number of workers present on-site to no more than necessary
  • Encourage and require social distancing to the greatest extent possible while in the workplace
  • Encourage employees to minimize ridesharing. If this cannot be avoided, while in vehicles, employees must ensure adequate ventilation

Social Distancing

Social Distancing

  • Consider the use of masks and gloves
  • Do not share food utensils and food with other employees
  • In areas where employees work within 6 feet of each other, computer stations should be moved or repositioned to increase the distance
  • Deliver items through curbside pick-up or delivery

Checklist for Employers When an Employee Tests Positive for Covid-19

  • Treat positive test results and “suspected but unconfirmed” cases of COVID-19 the same.
  • If the source of infection is known, identify if it was at the workplace or outside. 
  • If the infection was contracted inside the workplace, notify workers’ compensation carrier;

Place the employee on workers’ compensation leave (with pay); and
Record the infection in the employer’s OSHA 300 log. 


  • Ask the employee if he or she grants the employer permission to disclose the fact that the employee is infected


If yes: Notify the employee’s manager(s) or supervisor(s) that the employee is infected with COVID-19 and is out on leave. For everyone else, respond to inquiries by disclosing employee is on a leave of absence for non-disciplinary purposes.

If no: Notify the employee’s manager(s) or supervisor(s) only that employee is on a leave of absence for non-disciplinary purposes.


Regardless of yes or no:Disclose the identity of the employee to any required notification to OSHA or the health department.

  • Notify employee’s co-workers who may have come into contact with employees at work within the past 14 days that they may have been exposed to COVID-19 and may wish to see a healthcare provider.
  • Not required to notify other clinic locations unless the employee visited those sites within the past 14 days.

  • DO NOT identify the infected employee by name and, to the greatest extent possible, avoid making any direct or indirect references that would lead co-workers to the identity of the employee.
  • For employees who had close contact with the employee in the past 14 days, send them home for a 14-day self-quarantine.
  • Notify known customers, vendors, or third parties with whom the employee may have come into contact with while at work within the past 14 days that they may have been exposed to COVID-19 and may wish to see a healthcare provider. DO NOT identify the infected employee by name.
  • To the extent reasonably possible, avoid making any direct or indirect references that would lead the person to guess the identity of the employee.
  • Currently, there is no guidance on how far a company should investigate for third parties who may have come into contact with an employee through work. It is safe to include any parties on the employee’s work calendar, in visitor logs, or otherwise readily available or known.
  • Arrange for a professional cleaning of the employee’s workspace, immediate surrounding area, and areas likely visited (break room, restroom, etc.).
  • Respond to inquiries by CDC or public health authorities as received.

Restrict Employees From the Workplace if They Display Symptoms of Covid-19

Restrict Employees From the Workplace if They Display Symptoms of Covid-19

Restrict Employees From the Workplace if They Display Symptoms of Covid-19

  • For employees who are completing in-person work, health assessments (temperature checks), and/or questionnaires prior to entry into the facility. 
  • Any employee with COVID-19 symptoms will be immediately separated from other individuals and sent home.
  • Guidance from the employee’s health care provider on their return to work date will be required.

Actively Encourage Sick Employees to Stay Home

Restrict Employees From the Workplace if They Display Symptoms of Covid-19

Restrict Employees From the Workplace if They Display Symptoms of Covid-19

  • Peticured will follow state and federal guidelines for return to work guidance.
  • Guidance from the employee’s health care provider will also be considered

If an Employee Has a Confirmed Case of COVID-19, Peticured Ensures the Following:

If an Employee Has a Confirmed Case of COVID-19, Peticured Ensures the Following:

If an Employee Has a Confirmed Case of COVID-19, Peticured Ensures the Following:

  • We will communicate with co-workers
  • We will work with our local health department to provide them with the name of any identified employees that may have been exposed
  • We will report cases to OSHA via their reporting/record keeping requirements 

 

  • Peticured will follow CDC and State guideline protocols for return to work, including workplace contact tracing and CDC-recommended cleaning and disinfecting in all affected areas 
  • Guidance from the employee’s health care provider will also be considered
  • We will perform increased environmental cleaning and disinfection

If an Employee Has a Confirmed Case of COVID-19, Peticured Ensures the Following:

If an Employee Has a Confirmed Case of COVID-19, Peticured Ensures the Following:

  • Peticured will follow CDC and State guideline protocols for return to work, including workplace contact tracing and CDC-recommended cleaning and disinfecting in all affected areas 
  • Guidance from the employee’s health care provider will also be considered
  • We will perform increased environmental cleaning and disinfection

 

  • Peticured provides disinfectant spray and towels so that commonly used surfaces (for example, computers, work tools, and equipment) can be wiped down by employees before each use.
  • Eliminate/restrict work-related travel if possible and limit employees’ exposure to the employee who traveled until we can confirm traveling employee does not have COVID-19 symptoms

Minimizing exposure from those outside of our workforce, including customers, employees of businesses where Peticured provides service, and the general public:

  • Peticured business practices are evaluated to ensure the safety and health of all individuals. This is accomplished by utilizing the “PetiQueue” wait list for service, adding additional appropriate precautions and measures when necessary (or required by law).
  • Social distancing practices to be observed:

6-foot distances are marked in areas where customers might gather/wait

In-person meetings are to be made by PetiQueue waitlist only

Limit the number of customers allowed into the workplace

Minimize face to face contact

  • All customers may be handled through curbside pick-up
  • Any individual entering one of Peticured facilities may have their temperature checked and/or a questionnaire completed prior to entry. 
  • Individual symptoms will be observed, and individuals displaying symptoms of COVID -19 will be removed from the workplace.
  • Physical barriers between Peticured employees and customers will be considered in high volume areas (i.e., shielding at workspace areas).

Minimizing exposure from visitors/vendors:

  • All business where Peticured provides service have been provided this Plan
  • When possible, Peticured will work with our partners to help limit the number of visitors to the facility.
  • Any individual entering one of the facilities where Peticured provides service may have their temperature checked and/or a questionnaire completed prior to entry.
  • All customers/pets may be handled through curbside pick-up.

This Plan is based on information and guidance from the CDC and OSHA at the time of its development. The safety of our employees and visitors remain the top priority at Peticured. We recognize that all individuals are responsible for preventing the spread of COVID-19 and reduce the potential risk of exposure to our workforce and visitors. As the COVID-19 outbreak continues to evolve and spread, Peticured is monitoring the situation closely and will update our guidance based on the most current recommendations from the CDC, World Health Organization (WHO), OSHA, and any other public entities. 

Peticured May Provide Service as Outlined in Executive Order 2020-96


Executive Order 2020-91 (COVID-19)

Safeguards to Protect Michigan’s Workers From COVID-19

Version 1: Updated May 19, 2020

Disclaimer: While we have made every attempt to ensure that the information contained in this document has been obtained from reliable sources, the Small Business Association of Michigan is not responsible for any errors or omissions or the results obtained from the use of this information. All information is provided “as is,” with no guarantee of the completeness, accuracy, timeliness or the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability, and fitness for a particular use.

In no event will the Small Business Association of Michigan, its related corporations, its Board of Directors or staff thereof be liable to you or anyone else for any decision made or action taken in reliance on the information presented here or for any consequential, special or similar damages, even if advised of the possibility of such damages.


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